Arvista Realty LLC (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with applicable UAE laws and regulations. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or engage with our services.
1. Information We Collect
We may collect the following categories of personal data:
- Identity Information: Name, nationality, Emirates ID, passport number
- Contact Information: Phone number, email address, mailing address
- Property Preferences: Type, location, budget, investment interests
- Transaction Data: Offers made, contracts signed, commissions paid
- Technical Data: IP address, device type, browser, cookies, site usage
- Marketing Data: Preferences for receiving promotional content
We collect this information when you:
- Fill out forms on our website or in-person
- Communicate with us via phone, email, WhatsApp, or SMS
- Interact with our advertisements or social media campaigns
- Attend property viewings or open houses
- Register for our newsletters or events
2. How We Use Your Information
Your data may be used for the following purposes:
- To respond to property inquiries or requests
- To provide real estate consultancy, marketing, or mortgage support
- To match you with relevant property opportunities
- To prepare legal documentation, MOU, SPA, or rental agreements
- To send transactional and promotional updates
- To comply with legal and regulatory obligations
3. Data Sharing & Disclosure
We may share your data with:
- Property developers, landlords, or sellers for relevant transactions
- Legal advisors, mortgage consultants, or banks with your consent
- Government authorities such as RERA, DLD, or other regulators as required by law
- IT and marketing service providers (only under data protection agreements)
We do not sell or rent your data to any third parties.
4. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law (such as real estate transaction record-keeping obligations under UAE law).
5. Your Rights
Under the UAE Data Protection Law, you have the right to:
- Request access to your data
- Request correction of inaccurate or incomplete data
- Withdraw consent for marketing communications at any time
- Request deletion of your data in certain cases (subject to legal obligations)
To exercise your rights, email us at: privacy@arvistarealty.com
6. Security of Your Information
We implement strict technical and organizational security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
7. Cookies & Tracking
Our website uses cookies to enhance your experience, analyze traffic, and personalize content. You may disable cookies through your browser settings, although some features of the site may not function properly.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies separately.
9. Changes to This Policy. We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated “Last Updated” date. Continued use of our services indicates your acceptance of the revised policy.
